How It Works
Complete Beginner’s Guide to Using Fairplay Pro
Your Journey from Registration to First Bet
New to online betting? This guide walks you through every step of using our platform. By the end, you’ll know exactly how to create an account, add money, place bets, and withdraw winnings.
Step 1: Creating Your Account
Registration Process
Visit our website and click the bright “Sign Up” button at the top right. A form appears asking for basic information.
What you’ll need:
- Mobile number (must be active for OTP verification)
- Email address (used for account recovery and notifications)
- Strong password (mix of letters, numbers, symbols)
- Basic personal details (full name, date of birth, address)
Fill in the form carefully. Double-check your mobile number and email—you’ll use these to recover your account if you forget your password.
Mobile Verification
After submitting the form, you’ll receive an OTP (One-Time Password) on your mobile within 30 seconds. Enter this 6-digit code in the verification box. This step confirms you own the mobile number and prevents fake registrations.
Didn’t receive the OTP? Wait 2 minutes before requesting a new one. Check if your phone has signal. Sometimes network delays cause 5-10 minute delays, though this is rare.
Document Upload (KYC)
KYC (Know Your Customer) verification is mandatory. This protects both you and us from fraud. You’ll need to upload one government-issued ID.
Accepted documents:
- Aadhaar card (front and back)
- PAN card
- Passport (photo page)
- Driving license (front and back)
Photo tips for faster approval:
- Take photos in good lighting
- Ensure all text is readable
- Capture all four corners of the document
- Avoid shadows or glare
- Don’t crop or edit the image
- File size should be under 5MB
Verification typically completes within 24 hours. You’ll receive an email confirmation. While waiting, you can browse the platform and check odds, but you cannot deposit or bet until verification completes.
Step 2: Adding Money to Your Account
Choosing a Payment Method
Once verified, click the “Deposit” button in your account dashboard. You’ll see all available payment methods.
- UPI (Recommended): Fastest and most convenient. Works with PhonePe, Google Pay, Paytm, or any UPI app. Deposits reflect instantly.
- Paytm Wallet: Good if you already use Paytm. Instant deposits. Make sure your Paytm KYC is complete.
- Bank Transfer: Takes 1-2 hours. Use this only if you don’t have UPI or Paytm.
Making Your First Deposit
Let’s say you choose UPI. Here’s the exact process:
- Click “Deposit” and select “UPI”
- Enter the amount you want to deposit (minimum ₹500)
- Click “Proceed to Payment”
- You’ll see a UPI QR code or UPI ID
- Open your UPI app (Google Pay, PhonePe, etc.)
- Scan the QR code or enter the UPI ID
- Confirm the payment in your UPI app
- Wait 5-10 seconds for confirmation
Your account balance updates automatically. Check the top of your screen—the new balance appears within seconds of payment confirmation.
What If Deposit Doesn’t Show?
First, wait 5 minutes and refresh the page. Check if money actually left your bank account—sometimes UPI apps show “processing” but payment hasn’t completed.
If money was deducted but doesn’t appear after 10 minutes, note your transaction ID from the UPI app and contact support through live chat. Keep the chat window open while they investigate. Most deposit issues resolve within 30 minutes.
Step 3: Understanding the Platform
Dashboard Overview
After logging in, you land on the dashboard. Here’s what you see:
- Top Bar: Shows your username, current balance, and account menu. Click your username to access settings, history, and profile.
- Main Navigation: Sports, Live Casino, Slots, Promotions. These are the main sections.
- Featured Matches: Upcoming popular games with quick bet options.
- Live Events: Currently ongoing matches where you can place live bets.
Finding What You Want to Bet On
Use the search bar at the top to find specific teams or tournaments. For example, type “Mumbai Indians” to see all their upcoming and live matches.
The left sidebar shows sports categories. Click “Cricket” to see all cricket events. Expand tournaments to see individual matches.
Live matches have a red “LIVE” tag. These offer in-play betting where odds change based on what’s happening in the match.
Step 4: Placing Your First Bet
Choosing a Match
Let’s say there’s an IPL match between Mumbai Indians and Chennai Super Kings. Click on the match to see all available betting markets.
Understanding Markets
Each match has multiple betting markets:
- Match Winner: Simple—who will win the match? This is the easiest market for beginners.
- Total Runs: Will total runs be over or under a specific number?
- Top Batsman: Which player will score the most runs?
- First Over Runs: How many runs in the first over?
Start with simple markets like Match Winner. As you gain experience, explore complex options.
Reading Odds
Next to each option, you see odds like 1.80, 2.50, 3.00, etc. These numbers tell you two things: probability and potential payout.
Lower odds mean higher probability. If Mumbai Indians show 1.50 odds, they’re heavy favorites. Your payout is smaller but chances of winning are higher.
Higher odds mean lower probability. If Chennai Super Kings show 3.00 odds, they’re underdogs. Your payout is bigger but chances of winning are lower.
Payout calculation example:
- You bet ₹100 on Mumbai Indians at 1.50 odds
- If they win, you get ₹150 (your ₹100 back plus ₹50 profit)
- You bet ₹100 on Chennai at 3.00 odds
- If they win, you get ₹300 (your ₹100 back plus ₹200 profit)
Placing the Bet
Decided what to bet on? Here’s how to place it:
1. Click on your chosen option (like “Mumbai Indians to win”)
2. A bet slip appears on the right side of the screen
3. Enter your stake amount (how much you want to bet)
4. The bet slip automatically calculates potential winnings
5. Double-check: Is this the right selection? Is the stake amount correct? Are the odds what you expect?
6. Click “Place Bet” to confirm
7. You’ll see a confirmation message
The bet amount is immediately deducted from your balance. Your bet now appears in “My Bets” section.
Tracking Your Bet
Click “My Bets” in your account menu to see all active and settled bets. Active bets show current status. Once the event finishes, bets settle and winnings (if any) are added to your balance automatically.
Step 5: Withdrawing Your Winnings
When Can You Withdraw?
You can withdraw anytime your account balance exceeds ₹1,000 (minimum withdrawal amount). However, you must meet the wagering requirement first—deposits must be bet at least once.
If you claimed a bonus, complete its wagering requirements before withdrawing or the bonus will be forfeited.
Withdrawal Process
1. Click “Withdraw” in your account dashboard
2. Select payment method (must match your deposit method)
3. Enter withdrawal amount
4. Confirm your payment details (UPI ID, bank account number)
5. Submit the request
6. Wait for processing (24-48 hours for UPI, 3-5 days for bank transfer)
You’ll receive email updates about your withdrawal status. Once processed, money reaches your account within a few hours.
First Withdrawal Takes Longer
Your first withdrawal undergoes additional security verification. This might take 48-72 hours. Subsequent withdrawals process faster. This extra step protects your account from unauthorized access.
Tips for Beginners
Start Small
Your first few bets should be small amounts—₹50 to ₹200. This lets you learn how the platform works without risking significant money. Increase stakes only after you’re comfortable with the process.
Learn One Sport First
Don’t try to bet on everything at once. Pick one sport you understand well (probably cricket for most Indian users) and learn its betting markets thoroughly. Branch out to other sports once you’re profitable in your main sport.
Use Demo Mode
Some casino games offer demo mode where you can play with fake money. Use this to understand game mechanics before betting real money.
Set Limits Immediately
Before your first bet, set deposit and loss limits in your account settings. This prevents you from spending more than planned in the heat of the moment.
Keep Records
Note down what you bet on and why. After a week, review your decisions. What worked? What didn’t? This analysis helps you improve faster than just betting randomly.
Mobile App vs Website
Everything described above works on both mobile app and website. The app offers convenience—bet from anywhere, receive notifications about live matches, and access your account faster.
The website works better for detailed research and comparing odds across multiple markets. Use whichever feels comfortable. Many users use both—app for quick bets, website for serious research.
Common Beginner Mistakes to Avoid
- Betting on every match instead of being selective
- Chasing losses by betting bigger amounts
- Not reading market rules before betting
- Ignoring responsible gambling tools
- Betting based on emotion rather than analysis
- Not verifying payment details before withdrawal
- Claiming bonuses without reading requirements
Getting Help When Stuck
Confused about something? Don’t struggle alone. Our support team helps hundreds of beginners daily. Common questions they answer:
- “How do I cancel this bet?” (You can’t, but they’ll explain why)
- “Why isn’t my deposit showing?” (Usually resolved in minutes)
- “What does this market type mean?” (They’ll explain in simple terms)
- “Can you walk me through placing a bet?” (They’re patient with beginners)
Access support through the live chat icon. Response time is typically under 5 minutes.